Your Neighborhood Full Service Repair Facility
We Test - Not Guess!
We Diagnose & Fix Problems The First Time
We Service All Makes & Models
"100 years of combined experience in the automotive industry"
August 9, 2020
When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good. That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.
Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues. You might even want to write them down so you don't forget. Is there an unusual smell? What does it smell like? Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed? Does it change when you turn a corner?
Keep your expectations realistic. Some conditions may take a long time to diagnose and repair. If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow. If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time.
Most importantly, be available for any communication from the service advisor. If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward.
The service facility wants your experience with them to be good just as you do. With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.
Tuffy Tire & Auto Service Center Lewis Center
210 Hornbeam Lane
Lewis Center, Ohio 43035
740-549-3332
http://www.tuffylewiscenter.com
March 30, 2025
You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C. Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches down the road. Many vehicles have a temperature gauge on the dash that takes the temperature of the engi... More
March 23, 2025
If you hear a squealing noise when you turn your vehicle, it's trying to tell you something is wrong. After all, it never made that noise before, right? The sound you hear may becoming from a few sources. Let's take a look (or a listen) to some of the possibilities. First, you almost certainl... More
March 16, 2025
You may have heard about an important part of your vehicle's engine called a timing belt, and many know that if that belt breaks, it can cause some very serious engine problems. Not all vehicles have them, and the ones that do generally have smaller engines. The timing belt keeps the engine sy... More
